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After-Sale Service

Betalent Carbide offers below after-sale services:


1. Deliver goods should be exactly the same as order and payment

If there is any quality or quantity in conformity, please feedback as soon as you finish the shipment inspection. Usually, the quantity difference should come up within 7 days, and please better keep the outside packing condition picture if you find any broken carton when you receive shipment. 

If grades, size, or items are not the same, please take pictures of the labels and items, and claim them to salespersons.

Problems can be solved by goods return, free replacement, or refund as per coordination.


2. The quality problem which could not be found right upon the first inspection

If there are some problems with service life or unusual breaking, please contact the salesperson for professional service, and we will analyze the items by instrument. If problems are caused by unqualified manufacture, we accept the free replacement, return, or refund as you like.


3. Want to get better performance than current items

Please contact salespersons, they would consult our professional technician team for a solution. Betalent Carbide keeps a 10 technician team in which all persons are professional, experienced and skilled experts in each area.


4. Help you to gain the market

We can help you to gain the market base on our years of experience in this industry, and the market trend information and other customizations if you need for your market.

86-18059874023
79 Xinggang Wuli, Xiamen Area,China (Fujian) Pilot Free Trade Zone 361024 Xiamen Betalent Carbide Co.,Ltd
79 Xinggang Wuli, Xiamen Area,China (Fujian) Pilot Free Trade Zone 361024 Xiamen Betalent Carbide Co.,Ltd
silinzhang@betalentcarbide.com
86-18059874023